PRIVACY POLICY

Just Right Beauty appreciates the trust that you place in us when using our services and purchasing our products and sharing information with us. Please read these terms carefully as this document (as amended from time to time), together with the Terms and Conditions (as amended from time to time), constitutes and governs the relationship between us and you and details our liability to you when you access our services and make purchases from us. The following are procedures we follow pertaining to the use of customer information. By accessing justrightbeauty.com, you are forming a contract with us and consent to terms and conditions that appear below as well as the aforementioned documents.

How We Gather Information

Just Right Beauty uses numerous methods to gather anonymous data about visitor usage on its websites. This includes, without limitation, information about the visitor’s computer, their usage habits on the websites, IP address, geographical location, browser type, referral source, length of visit, and number of page views. Furthermore, we use cookies to gather information; please view the Cookies section of this Policy.

Just Right Beauty uses numerous methods to gather personal data. These include, without limitation, registration and other forms, email, telephone, post, when dealing with Just Right Beauty staff and automatically through your internet browser, among others.

We may also request additional information from site users using other channels such as questionnaires, competitions, and sweepstakes, etc. Providing this information, unless when stated, is optional.

With consent, we may analyse billing, viewing and interactive data to identify and inform the customer of appropriate savings and services.

Use of Information

Just Right Beauty reserves the right to use the above information gathered in order to provide, develop, and improve its services. We may also use data in order to promote and suggest carefully selected products and services.

We use your personal information for various purposes including, among others, tracking persistent details (such as member names, delivery addresses, sales history etc.), processing orders, arranging shipping, and providing services for goods purchased via the websites. We may also send you general (non-marketing) commercial communication as well as notifications relating to your use of our sites or services. Just Right Beauty may also use your personal information to deal with enquiries and complaints made by or about you relating to the website.

From time to time, we may also send information, including discounts and special offers on Just Right Beauty products and services.

By accessing this site and its services, you are consenting for us to convey any relevant communication by email, telephone and/or through social media channels.

Cookies

Just Right Beauty will use a number of cookies to optimize your experience.

Currently we are using the following and will add to them as appropriate. Their explanation and application are as follows.

Essential Cookies:
These are essential for the operation of the website. For example, these types of cookies enable you to log into our website in order to place an order.

Performance Cookies:
These cookies analyse how our visitors make use of our websites and monitors the websites’ performance. This allows us to provide a high quality, personalised experiences to our customers based on their preferences. For example, we may use these cookies to show you our most popular products or recommend some products that may be of interest to you. These cookies also help us to monitor the websites’ performance, helping us identify and fix any issue that may arise. For example, we may also use these cookies to help resolve any navigational issues you have when using our websites.

Functionality Cookies:
These cookies help us to remember your preferences. For example, they save you the hassle of typing in your username every time you access the site and recall your custom preferences that you have set in the ‘my account’ section such at your time zone. These cookies also enable you to view any media available on our website and enable you to leave comments and ratings on our websites.

Online Behavioural Advertising Cookies:
These cookies enable our trusted partners to serve you with advertisements that we believe are relevant and of interest to you. Please note that all information collected through these cookies do not communicate your identity to our advertisers.

Third Party

We may disclose information about you to any of Just Right Beauty employees, officers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy and our Terms and Conditions.

Just Right Beauty allows third party cookies to collect anonymous data for various purposes, including but not limited to, tailoring web content, provide and enhance services and ensuring security when using our services and making purchases. These cookies pertain and adhere to the relevant company’s cookies policy. Just Right Beauty is not liable for the information they collect and their usage of the same.

With your consent, we may send information about the products and services of other organisations which we deem to of interest to you, or we may pass details on to carefully selected organisations so they can contact you about their products and services (e.g., by post, telephone, email, or social media).

Just Right Beauty may sometimes hold promotions with other companies. In this case, some of the data collected at this time would be shared with the sponsor. If so, you will be notified before any data is collected. If a transfer of additional information between an advertiser or sponsor and you take place, you will in effect be giving us consent to provide them with the personal details needed for them to fulfil your request.

We may also disclose information about you to the extent that we are required to do so by law; In connection with any legal proceedings or prospective legal proceedings; In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Exceptions pertaining to Third Parties

This policy only applies to the collection and use of data by Just Right Beauty. This privacy policy does not cover other companies, individuals, organizations, advertisers, and content partners which we provide links through our interactive services who may also collect your personal details. By accessing our website and using its services, you are impliedly consenting to the privacy policies and terms of service of these companies.

Any information submitted by you on any public area of the Just Right Beauty websites will not be covered by this privacy policy. For further information, please review our Terms & Conditions.

User Rights

You have the right to object to your personal details being used to send you direct marketing by post and to make telephone calls to you for these purposes.

You have the choice to consent to direct marketing being sent to you by email, telephone, and post.

You have the right to disable cookies on any of Just Right Beauty webpages. However, we will not be held liable for any errors that occur or cause any usability issues as a consequence. For further information, please view our Cookies section to find out more.

Data Security

Just Right Beauty is committed to data security. We have implemented technical, managerial, and operational security, rules, procedures, and measures, to ensure that your personal information is held within operating environments.

We will take reasonable technical and operational precautions to prevent the loss, misuse, or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology].

Due to data transmission over the internet being inherently insecure, we cannot guarantee the security of data sent over the internet. Although we make every effort to create a secure environment for your personal information, Just Right Beauty cannot guarantee the safety of any personal information you transmit to us online. It is your responsibility to keep your password and user details confidential. We will not ask you for your password.

Policy amendments

We reserve the right to unilaterally vary these terms as well as those stated in the Terms and Conditions from time to time. It is your responsibility to regularly check and read these terms, conditions, notices, and policies for any updates and/or amendments. If you do not agree to any of the updates or amendments at any time you should cease to use the services.

If You Make a Purchase from Our Website

If you place an order on our website, you will be asked to provide your email address, name, shipping address, billing address, telephone & payment details.

We will use your name and email address to send you an order confirmation email and a shipping confirmation email. We will also use your payment details to process payment for your order and your shipping address and other contact details to ship your order to you. Such processing of your Personal Data is necessary to process your order; the legal basis for such processing of your Personal Data is therefore Art. 6(1)(b) GDPR. Please note that you are contractually required to provide us with such Personal Data and that without such Personal Data we will not be able to send you order-related communications or to fulfil your order.

If We Send You Service Updates

We use your Personal Data to send you important service announcements and updates regarding our website. When you make a purchase from our website, we may send further to the initial order and shipping confirmation emails, communication regarding shipping delay, processing problems, and out of stock items through email.

Such service announcements and updates contain important information relevant to your use of our website.

The processing of your Personal Data for such purposes is necessary for the performance of our services. The legal basis for such processing of your Personal Data is therefore Art. 6(1)(b) GDPR. Please note that you are contractually required to provide us with such Personal Data and that without such Personal Data we will not be able to send you service-related communication.

If You Contact Our Customer Service

If you contact our customer service, we will communicate with you in response to your inquiries, to provide the services you request. We will communicate with you by email or telephone, in accordance with your preferences.

Such processing of your Personal Data is necessary for the performance of our services; the legal basis for such processing of your Personal Data is therefore Art. 6(1)(b) GDPR. Please note that you are contractually required to provide us with such Personal Data and that without such Personal Data we will not be able to send you customer service-related communications.

If You Subscribe to Newsletters and Other Marketing Communications.

During an order purchase, or subscribing elsewhere on our website, you have the option to consent to receiving newsletters and other information on our products and services. If you “opt-in” we will send you promotional newsletters and inform you about offers, events and surveys via e-mail and through social media platforms. The legal basis for such processing of your data is your consent (Art. 6(1)(a) GDPR) or – if you are an existing customer – our legitimate interest (Art. 6(1)(f) GDPR) in providing you with relevant marketing information. Please note that you are not legally required to provide us with your Personal Data. However, without your Personal Data we will not be able to send you our newsletters and other information as described above. You have the option to opt-out of these types of communication at any time by following the respective instructions in such communication.

Updating Information

It is your responsibility to ensure you inform us of any changes in the information that we hold on to you. Just Right Beauty is not liable for any errors occurring due to incorrect or outdated information provided by you. Please view our Terms and Conditions for further details.

Contacting us

If you have any questions or concerns about our use of your personal information you should write to us on info@justrightbeauty.com.

You may also contact us by post using the following address: Just Right Beauty, 2 Cumberland Ave, London NW10 7QL.

UK landline number: 0208 961 7978